Midnight Hotel, Autograph Collection

We were very happy with Midnight hotel in Canberra. We were there to visit my daughter so had a short stay.We had a small problem at check in because booking.com did not forward my requests to the hotel. The last gentleman I spoke to over the phone from booking.com even told me to hold so he could call the hotel to request connecting rooms for me. He then told me that it was all done. At check in I was told that the hotel had no record of any communication from booking.com. Fotunately, the hotel staffs were SO SO helpful and they told me that they will fix it for us at once to make up with all the problems I was put through! I was very disappointed with the service from booking.com considering I have been a long time customer with booking.com and try to book through this website only. I was going to write to booking.com upon return. but I got caught up with work, If booking.com do keep a record of all the communication and calls I made., I didn't just call once. I called, emailed and even called on the day before I left to make sure that everything could be smooth at check in. I was very disappointed.

Comfortable hotel, room was quite spacious. Buffet breakfast was small but adequate - sort of 'boutique style'. Great location of the hotel put it nearby to many cafes, restaurants, local shopping centre and offices. Staff were helpful and the room was clean. Enjoyed the downstairs bar.

Great central location to Braddon, easy walk to restaurants and bars. The room was spacious and clean. King bed was comfortable, bathroom was big with nice walk-in shower. The complementary minibar was a great feature. Very nice to come back to the room and have a minibar wine without worry about minibar prices. Hotel bar has a nice atmosphere, recommend their espresso martini. Breakfast in the restaurant was also lovely, food was great. The indoor lap pool was good, sauna was also a bonus post skiing.

Finally, a hotel that lived up to the marketing hype! This hotel is modern, with funky decor, quality fixtures and fittings, excellent facilities, and is very clean. It is in a great location in the trendy suburb of Braddon, which has a fantastic assortment of restaurants, cafes, bars and quirky retail. We both said we'd happliy live there! Hotel staff were friendly and efficient - check-in and checkout were a breeze. The room was a decent size with a spacious bathroom and a very comfortable bed. Loved the large screen TV, and especially the option to Chromecast from a personal device. The free minibar was an absolute bonus!! We thought this may have been an extra option - but appears not - 2 Beers, 2 bottles of wine, 2 waters, 2 juices along with cofee pods and snack biscuits- all 'on the house' each day!! First time we've had that in a 'normal' hotel. As for facilities, we didn't use the restaurant although it looked like a quality establishment. We did however, have drinks and bar food in the bar on two occasions and everything including the service was excellent. The pool on level 1 was warm and never too crowded (at least while we were there) and we had several visits to the sauna. (Pool and sauna were one of the main reasons why we chose Midnight Hotel, and they didn't disappoint). All in all, a fantastic place to stay in Canberra, (we have stayed in several others) - this will definitely be our 'go to' from now on.

The location was fabulous; close enough to walk into the centre of the city and restaurants. Clean, modern and comfortable. Really appreciated the complimentary mini bar, well done. Pool facilities were lovely; clean and refreshing.